Parkson Card > TERMS & CONDITIONS

TERMS & CONDITIONS

  • All qualified individuals 18 years & above who reside in Malaysia are entitled to apply for the Parkson Card. Each applicant is only entitled to apply for ONE (1) membership card and will be assigned only ONE (1) Parkson Card.
  • Each Parkson Card membership shall be valid for up to a maximum period of ONE (1) year only which shall expire on 31st December of each year. Membership renewal can only be made in the month of January of the following year.
  • Membership is ZERO cost for up to a maximum period of TWO (2) years and Parkson reserves the right to change a membership fee on any subsequent years thereafter. ard, you are entitled to collect purchase value in your Parkson Card account each time you spend in any Parkson Malaysia Store. However, please take note that members are not entitled to collect purchase value for purchases made with Parkson Discount or Promotional Vouchers, or purchase of Parkson Gift Vouchers/Parkson Gift Cards, Purchase with Purchase items, ‘Shop, Accumulate, Redeem’ items, agent controlled priced items, selected brands (which will be notified at the brand’s counter, if any), purchasesof services or at F&B outlets.
  • During each purchase, please present your Parkson Card to the cashier to collect and accumulate the purchase value, failing which, no accumulation of purchase value will be captured. In the event that you return your purchased merchandise, the accumulated purchase value deriving from the said purchase will be deducted automatically from your account.
  • The accumulated purchase value recorded in your Parkson Card can only be used to redeem Parkson Discount Vouchers and cannot be used to redeem cash.
  • Quarterly redemptions of Parkson Discount Vouchers can be made in February, May, August & November. Any purchase value not redeemed will be brought forward to the next quarter subject to the terms.
  • Accumulation of purchase value will end on 31st December of each year.
  • Member’s account shall begin with zero purchase value and accumulation of purchase value starts on the date of your first purchase after becoming a Member or on 1st January of each year if the yearly membership has been renewed. The accumulated purchase value from the current year must be redeemed by 28th/29th February of the following year, as the case may be. Any outstanding purchase value in the member’s account that is not redeemed will be removed automatically at the close of business day on 28th/29th February of each year, as the case may be.
  • Upgrade to Parkson Card Diamond by accumulating 10,000 purchase value or upgrade to Parkson Card Platinum by accumulating 5,000 purchase value within 12 months with Parkson Card Gold membership.
  • The Parkson Card is non-transferrable and is for the exclusive use of the registered member. It is not a credit card, charge card or debit card. Members are strictly prohibited from allowing non-members to use their Parkson Card to enjoy its privileges.
  • Any privileges involving rebate rewards upon a condition to purchase will be awarded based on nett cash received and are not applicable to any purchases paid using Parkson vouchers. Privileges may not be applicable in conjunction with any other promotions unless stated otherwise.
  • Members will get Birthday rewards during their birthday month, which must be redeemed by members during the birthday month. ONE (1) redemption per member per year only.
  • Parking rebate (COMPLIMENTARY parking for the FIRST TWO (2) hours) is applicable for Parkson Card Diamond members only with a valid Parking Ticket from Pavilion KL, Suria KLCC, 1 Utama Shopping Centre or Gurney Plaza (not applicable for Touch n’ Go, ONE Card, any electronic payment method or valet services and exclusive parking areas). The applicable discount (with a maximum amount of RM5) will be deducted from the total purchase when payment is made for purchases at Parkson. ONE (1) redemption per member per day only. Rebates are non-exchangeable for cash.
  • Members will get Birthday rewards during their birthday month, which must be redeemed by members during the birthday month. ONE (1) redemption per member per year only.
  • Parkson shall not be held liable for and disclaims any loss of Parkson Card accumulated purchase values arising from any unauthorized use of lost or stolen cards. For lost or stolen cards, please notify Customer Service at any of our stores immediately or call Parkson Customer Service Hotline at 1 300 88 0828 on weekdays (Monday – Friday, 10am – 5pm. Closed on Public Holidays).
  • Replacement of any lost or damaged card is ZERO cost. The Parkson Card’s accumulated purchase value will be transferred from the lost or damaged card to a new card within FOURTEEN (14) working days of receipt of request.
  • Parkson reserves the right to cancel/withdraw the Parkson Card and forfeit all accumulated purchase value on the Parkson Card of any member who is found to have manipulated the usage of the Parkson Card in any unacceptable manner in violation of the Terms & Conditions.
  • Parkson reserves the right to modify the Terms & Conditions herein, the card privileges, and cease and/or terminate the Parkson Card membership programme without prior notice.
  • Members are advised to keep all their receipts for 6 months in the event of any discrepancy in the purchase value accumulation.
  • Parkson will not replace any lost, stolen or damaged Parkson Discount Vouchers or extend expiry date of the expired vouchers.
  • These Terms & Conditions are governed by the laws of Malaysia.

Polisi Privasi & Data Peribadi >>

  1. Parkson menghormati kebimbangan anda tentang privasi dan menghargai perhubungan yang kami miliki dengan anda.
  2. Kenyataan ini dikeluarkan menurut Akta Perlindungan Data Peribadi 2010 dan ia mewakili dasar Parkson berkenaan dengan pengumpulan, penggunaan, pemprosesan dan pendedahan Data Peribadi anda bagi tujuan-tujuan yang disenaraikan di bawah.
  3. Parkson akan menerima dan mengumpulkan Data Peribadi anda.
    • Anda boleh memilih untuk memberikan Data Peribadi anda kepada Parkson mengikut beberapa cara, seperti semasa anda memohon untuk keahlian Kad Parkson atau menyertai tawaran atau promosi. Jenis Data Peribadi yang anda mungkin berikan kepada Parkson termasuklah:
    • (a) Maklumat hubungan (seperti nama, alamat pos, alamat e-mel, dan nombor mobile atau nombor telefon lain), umur, nombor Kad Pengenalan, tarikh lahir, jantina dan sebarang maklumat peribadi yang lain. (b) Kandungan yang anda berikan (seperti gambar foto dan ulasan).
  4. Data Peribadi anda akan disimpan secara sulit tetapi Data Peribadi anda mungkin akan digunakan dan/atau didedahkan oleh Parkson bagi tujuan-tujuan berikut:-
    • (a) Untuk memproses permohonan keahlian anda dan untuk menyimpan Data Peribadi anda di sepanjang tempoh keahlian anda. (b) Untuk mengumpul, menyusun, memproses, menganalisis dan menyimpan Data Peribadi anda sama ada secara individu atau kolektif dengan individu-individu lain oleh Parkson daripada masa ke semasa bagi kegunaan pengurusan perhubungan pelanggan. (c) Untuk menghubungi dan berkomunikasi dengan anda, dan untuk memberikan anda sebarang maklumat pemasaran, perkhidmatan atau produk dan mengendalikan penyertaan anda dalam acara istimewa, peraduan, cabutan bertuah, program dan kaji selidik (bagi tujuan penyelidikan dan pemasaran untuk menganalisis profil, tingkah laku, trend dan aktiviti pelanggan). (d) Untuk memudahkan akses kepada dan penggunaan Laman Web Parkson dan perkhidmatan mobile yang berkaitan dengan keahlian Kad Parkson anda. (e) Untuk menjawab sebarang aduan dan soalan anda. (f) Untuk pendedahan kepada pihak – pihak yang berikutnya:- (f) For disclosure to the following parties :-
      • Berkongsi dan memindahkan Data Peribadi anda kepada entiti lain dalam Kumpulan Parkson
      • Berkongsi dan memindahkan Data Peribadi anda kepada pembekal perkhidmatan pihak ketiga Parkson bagi tujuan pemasaran, mesej teks, surat beli-belah dan mod komunikasi yang lain.
      • Berkongsi Data Peribadi anda dengan rakan-rakan saudagar Parkson yang menyertai di dalam pemberian diskaun, promosi, hadiah-hadiah, penebusan dan perkhidmatan-perkhidmatan kepada ahli-ahli Kad Parkson untuk memudahkan program yang disertai oleh saudagar.
      Parkson akan memastikan bahawa semua pihak-pihak yang dinyatakan di atas akan dihendaki untuk melindungi kesulitan Data Peribadi anda yang diterima mereka.

      (g) Untuk pencegahan dan mengesan penipuan; dan (h) Untuk mendedahkan kepada semua pihak berkuasa/pihak yang berkenaan sebagaimana yang diperlukan di bawah undang-undang bagi mematuhi semua undang-undang, kawalan, peraturan dan arahan yang terpakai.
  5. Anda boleh menghantar permintaan melalui e-mel atau surat kepada Parkson bagi mana-mana yang berikut:
    • (a) Jika anda tidak mahu menerima sebarang perhubungan pemasaran daripada Parkson. (b) Jika anda mahu Parkson berhenti memproses Data Peribadi anda bagi tujuan pemasaran atau sebarang tujuan pemasaran terus. (c) Jika anda mahu supaya Parkson tidak mendedahkan Data Peribadi anda kepada mana-mana pihak seperti yang dinyatakan di atas. (d) Jika anda mahu mengubah cara di mana Parkson dibenarkan memproses Data Peribadi anda seperti yang dinyatakan dalam perenggan 4(a) hingga (c) di atas; atau (e) Jika anda mahu mengakses dan/atau membuat sebarang pembetulan terhadap Data Peribadi anda.
    • Melalui Surat: Customer Service Department Parkson
      Corporation Sdn. Bhd. Level 5, Klang Parade,2112,
      Jalan Meru 41050 Klang, Selangor Darul
      Ehsan, Malaysia.
      Melalui E-mel: customerservice@parkson.com.my
  6. Anda boleh menarik balik sebarang kebenaran yang anda berikan kepada Parkson sebelum ini, atau membantah pada bila-bila masa atau sebab undang-undang, terhadap pemprosesan Data Peribadi anda. Kami akan menggunakan pilihan anda untuk seterusnya. Dalam sesetengah keadaan, sekiranya anda menarik balik kebenaran anda kepada Parkson untuk kegunaan dan pendedahan Data Peribadi anda, ini akan bermakna bahawa anda tidak dapat menikmati kelebihan sesetengah produk, promosi atau perkhidmatan kami.
  7. Parkson berhak menyemak semula syarat-syarat di dalam kenyataan tentang “Dasar Privasi dan Data Peribadi” ini dari masa ke semasa dan sebarang semakan semula yang penting akan dimaklumkan kepada anda melalui bahan-bahan komunikasi Parkson. Anda dianggap telah bersetuju dengan semakan semula tersebut tanpa bantahan jika anda tidak menarik balik kebenaran anda kepada Parkson terhadap penggunaan, penyimpanan, pemprosesan dan pendedahan Data Peribadi anda.
  8. Dengan memberikan Data Peribadi anda kepada Parkson dan menandatangani borang permohonan ini, anda dengan ini mengakui bahawa anda telah membaca dan bersetuju dengan syarat-syarat kenyataan berkaitan “Dasar Privasi dan Data Peribadi”.
  9. Sekiranya terdapat apa-apa konflik di antara pelbagai versi-versi dalam bahasa-bahasa yang lain berkenaan Dasar Privasi dan Data Peribadi ini, versi Bahasa Inggeris akan diberikan keutamaan.

Privacy & Personal Data Policy >>

  1. Parkson respects your concern about privacy and values the relationship we have with you.
  2. This statement is issued pursuant to the Personal Data Protection Act 2010 and it represents Parkson’s policy with regards to the collection, usage, processing and disclosure of your personal data for purposes set out below.
  3. Parkson will receive and collect your Personal Data.
    • You may choose to provide your Personal Data to Parkson in a number of ways, such as when you apply for Parkson Card membership or participate in an offer or promotion. The type of Personal Data you may provide to Parkson includes: (a) Contact information (such as name, postal address, email address and mobile or other phone numbers), age, NRIC no., date of birth, gender and any other personal information. (b) Content you provide (such as photographs and comments).
  4. Your Personal Data will be kept confidential but your Personal Data may be used and/or disclosed by Parkson for the following purposes:
    • (a) To process your membership application and to store your Personal Data during your membership period. (b) To collect, compile, process, analyse and maintain your Personal Data either individually or collectively with other individuals by Parkson from time to time for customer relationship management usage. (c) To contact and communicate with you and to provide you with any marketing information, services or products and administer your participation in special events, contests, sweepstakes, programs and survey (for research and marketing purposes to analyse customer profile, behaviour, trends and activities). (d) To facilitate access to and use of Parkson Website and mobile services relating to your Parkson Card Membership. (e) To respond to any queries and questions from you. (f) For disclosure to the following parties :-
      • Sharing and transferring your Personal Data to other entities of Parkson Group; and
      • Sharing and transferring your Personal Data to Parkson’s third party service providers for marketing purposes, letter shopping, text messaging and other modes of communication.
      • Sharing of your Personal Data with all Parkson’s merchant partners who participate in extending discount, promotion, gifts, redemption and services to Parkson Card Members to facilitate the merchant participation programme.
      Parkson will ensure that all parties mentioned above will be required to protect the confidentiality of your Personal Data they received.

      (g) For fraud prevention and detection; and (h) To disclose to all relevant authorities/parties as required under the law to comply with all applicable laws, regulations, rules and directives.
  5. You may submit a request by email or letter to Parkson for any of the following:
    • (a) If you do not wish to receive any marketing communication from Parkson. (b) If you wish for Parkson to stop processing your Personal Data for marketing purposes or any direct marketing purposes. (c) If you wish for Parkson not to disclose your Personal Data to any party as mentioned above. (d) If you wish to change the manner in which Parkson is allowed to process your Personal Data as mentioned in paragraph 4(a) to (c) above; or (e) If you wish to access and/or make any corrections to your Personal Data.
    • By Mail: Customer Service Department Parkson Corporation Sdn. Bhd.
      Level 5, Klang Parade,2112, Jalan Meru 41050 Klang,
      Selangor Darul Ehsan, Malaysia.
      Via Email: customerservice@parkson.com.my
  6. You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your Personal Data. We will apply your preferences going forward. In some circumstances, withdrawing your consent to our use or disclosure of your Personal Data will mean that you cannot take advantage of some of our products, promotions or services.
  7. Parkson reserves the right to revise the conditions under this statement on “Privacy and Personal Data Policy” from time to time and any material revision will be communicated to you through Parkson communication materials. You shall be deemed to have agreed to such revision(s) without objection if you do not withdraw your consent to Parkson on the usage, storage, processing and disclosure of your Personal Data.
  8. By providing your Personal Data to Parkson and signing this application form, you hereby acknowledge that you have read and agreed to the conditions under this statement on “Privacy and Personal Data Policy”.
  9. In the event of any conflict between the various versions in other languages of this Privacy and Personal Data statement, the English version shall prevail.